Data Privacy &
    Protection Policy.

    Last Updated: 30 November 2021. Your data integrity is our institutional priority.

    By accessing this website, by participating in our data collection outreach initiatives, and/or by availing any of the services, you agree to the terms of this Data Privacy and Protection Policy.

    1. Terms Used in this Policy

    In this Data Privacy and Protection Policy:

    Cookies

    Small files placed on your computer, mobile device or any other device by a website, containing details of your browsing history on that website.

    GDPR

    The EU General Data Protection Regulation.

    Personal Data

    Any information relating to an identified or identifiable natural person.

    Service

    A service that ExamExpress provides, for a fee or gratis, when you actively sign up or sign in to get access.

    Website

    ExamExpress website.

    we / us / our

    ExamExpress (India) Private Limited.

    2. Our Commitment Towards Protecting Personal Information

    Your privacy is important to us. We act in accordance with the applicable data protection laws, including GDPR. Our commitment includes:

    • Protect your privacy and treat information as confidential
    • Use information only for the purpose for which it was sought
    • Not release your personal information to any third party without your consent
    • Never sell your personal data to anyone
    • Respect your decision to provide or not provide information

    3. What Data Do We Collect or Process About You, and For What Purpose?

    We may process various types of data depending on your interaction with us:

    Usage Data

    IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, navigation paths. Source: analytics tracking system (Google Analytics, Facebook Pixel). Purpose: analysing use of Website and Services to improve performance.

    Response Data

    Name, city, email address, responses to survey questions. Source: you. Purpose: providing services, ensuring operational integrity, maintaining backups, communication.

    Profile Data

    Name, address, telephone number, email address, profile pictures, gender. Purpose: enabling and monitoring use of website and services, communication.

    Service Data

    Name, address, telephone number, email address. Purpose: providing Services, ensuring security, maintaining backups, communication.

    Enquiry Data

    Information contained in any enquiry you submit. Purpose: offering, marketing and selling relevant goods/services, communication.

    Customer Relationship Data

    Name, employer, job title, contact details, communications. Purpose: managing relationships, record-keeping, promoting products.

    Transaction Data

    Contact details, banking details, credit card details, transaction details. Purpose: supplying purchased goods/services, record-keeping, communication.

    Correspondence Data

    Communication content and metadata. Purpose: communication and record-keeping.

    We may also process your personal data where necessary for the establishment, exercise or defence of legal claims, obtaining insurance, managing risks, professional advice, or compliance with legal obligations.

    4. Whom Do We Share Your Data With?

    We may disclose your personal data to:

    • Our employees, officers, and agents reasonably necessary for the purposes set out in this Policy
    • Any member of our group of companies (ultimate holding company and all subsidiaries and joint venture partners)
    • Payment services providers for processing payments, refunds, and related queries
    • Our suppliers or sub-contractors as reasonably necessary for providing Services to you

    We will not sell, share, rent or otherwise intentionally transfer your personal data to market research companies, direct marketing companies or anyone else. Exceptions include:

    • You request or consent to sharing for a specified purpose
    • We provide responses to a third party contractually bound to keep information confidential for research/statistical purposes
    • Disclosure pursuant to judicial or government subpoenas, warrants, orders, or similar legal requirements

    5. How Long Do We Retain Your Data?

    Retention Period

    Your personal data shall not be kept for longer than 1 month post expiry of subscription or as mutually agreed with client.

    We may retain data where necessary for compliance with a legal obligation or to protect vital interests.

    6. Transfer of Your Data

    Your information may be processed at our operating offices and in any other places where the parties involved in processing are located. This means information may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer. We will take all steps reasonably practicable to ensure your data is treated securely and in accordance with this Policy.

    7. What Are Your Rights Regarding Your Data With Us?

    Your principal rights concerning your Personal Data under GDPR are:

    Right to access
    Right to rectification
    Right to erasure
    Right to restrict processing
    Right to object to processing
    Right to data portability
    Right to complain to a supervisory authority
    Right to withdraw consent

    To exercise any of these rights, email us at [email protected]. We may require you to verify your identity with a valid government issued ID document.

    8. How Do We Use Cookies?

    A cookie is a file containing a unique identifier sent by a web server to a web browser and stored by the browser. We use cookies for:

    Analysis
    Authentication
    Cookie consent
    Personalisation
    Security
    Status

    We use both Session and Persistent Cookies. We use Google Analytics to analyse website use. Google's privacy policy is available at: https://policies.google.com/privacy

    9. Security of Your Data

    The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

    11. Contact Us

    ExamExpress is a Product of Urbanites Technology Private Limited

    Registered in India under registration number U72900DL2020PTC359981

    Head OfficeB-403, Block Logix TechnovaSector-132, Noida - 201301
    Direct Support[email protected] Contact number published on our WebsiteOnline Contact Form

    Date Created: 30 November 2021