Frequently Asked Questions

Is my content safe?

Your content is your wealth, and we do not share Data in any condition or monetize it in any form. Even if you do not continue your paid subscription and your account converts into free version we’ll keep your data safe. (We do not remove any previous data or make it public.)

Do you have any user based fees?

No, we do not have any user based payment, we just charge for the exams attempts taken by the user. There is a cap on the number of exam attempts in a particular period. Our plans and pricing are simple and customer centric.

Can I embed exams on my website or blog?

Yes, you can embed your complete candidate site into your blog or website easily, without any programming skills.

Do you have any branding options to customize the look and the feel?

Yes, you can customize your candidate site as well as the admin site with colors, logo, fonts and certificate styles. Our dynamic theme builder offers you endless possibilities for branding and getting exam screens best suited according to the organization.

How are you different from others?

We have unique features like Smart Web proctoring to prevent cheating and malpractice in exams, Exam Monitor, Test Maker Software and maximum number of concurrent users and fastest test delivery system to make your testing more efficient also we are proudly partnering with many of Fortune 500 companies and world class education institutions for their testing needs.

Can I change my plan anytime?

Yes, you can upgrade, downgrade or cancel your account anytime. We believe in need based purchase, you can select any plan according to your need.

What will happen to my paid plan if I do not renew on time?

That’s fine with us. If you do not renew your paid plan, you'll automatically convert to the free plan. We'll not remove your data, all your paid features would be inactive till you renew.

How do I cancel my account?

You can cancel your account at any time by logging into your account and selecting the “My Account” link (On the Dashboard). Once you are on the Account page, click the “Please cancel my account” link.

Can my subscription fees be refunded?

SpeedExam believes in high moral standards and we do not keep anyone's fees if the customer's need is not satisfied with us. In case of the used exam attempts the partial amount would be refunded after considering the used exam attempts.